Community support

Announcement

60% OFF Christmas New Year Sale 2024: Buy 1 Free 1 Hello dear Mockplus users, our Christmas New Year sale 2024 kicks off! Since many users love the BF offers very much, we've prolonged the offers: Buy 1 Free 1 + Up to 60% OFF.From now to Jan 10, b...

Mockplus Team · 617 · 0 ·Dec 13, 2024 0

New Updates: Share Projects via QR Codes & More Hello everyone, 2024 is almost over, with just one month to go! To help you kick off the new year with enhanced design and collaboration workflows, we’ve made every moment count, rolling out a h...

Mockplus Team · 843 · 0 ·Dec 11, 2024 0

Black Friday Sale 2024: Buy 1 Free 1 & 60% OFF HAPPY BLACK FRIDAY, everyone!!! This year, Mockplus Black Friday Sale is bringing you jaw-dropping offers that you won't want to miss!From now to December 6, buy Mockplus and unlock the exclu...

Mockplus Team · 984 · 0 ·Nov 9, 2024 0

New Email Notifications & Settings for Comments We released a new version last night! A collection of new features, improvements and bug fixes were released for enhancing your design and collaboration experience in Mockplus. Go check details here: ...

Mockplus Team · 1098 · 0 ·Sep 13, 2024 0

Publicly Share Only A Selection of Pages & More Hey there, let's take a look at the new release of Mockplus! With this release, you can try to select and share only a selection of pages publicly while using Mockplus Cloud. There are far more fe...

Mockplus Team · 1556 · 0 ·Jul 18, 2024 5

Last Week!!! Mockplus 50% OFF Summer Sale 2024 Mockplus Summer Season is going to end within one week! This time, Mockplus is bringing with unbeatable offers and funny games. You can just get up to 50% OFF on all pricing plans and also j...

Mockplus Team · 1411 · 0 ·Jul 2, 2024 0

Mockplus RP

i want login templete login templete

f2023065068 · 6 · 1 ·Jan 18, 2025 0

Is there a way to cancel my subscription? Hey, Is there a way to cancel my subscription? I'm a freelancer don't get paid all the time. So, an annual subscription seems not so good for me and I just want to pay it manually wh...

manoknapulamodapk co · 870 · 2 ·Nov 23, 2024 0

How to Optimize Prototyping Workflow in Mockplus? Hello everyone,I'm currently working on a project using Mockplus and I'm looking for tips to optimize my prototyping workflow. Are there any specific features or best practices you recommend t...

herringburdensome · 934 · 1 ·Nov 1, 2024 1

How to link to external website? Hi, I appreciate the answer to this is probably obvious but I am struggling to find it.How do I add an interaction to an object (eg text) that opens an external website in a new page?I can do this wit...

m boyd · 1128 · 1 ·Sep 16, 2024 1

Help Needed with Component Customization in Mockplus Hi everyone,I’m encountering a bit of a challenge with Mockplus and was hoping someone here might have some insights. I’m working on a design project and need to customize a component exte...

henrich1klassen · 1512 · 0 ·Sep 13, 2024 0

Connection Error The problem I'm facing is that after successfully login in with my credentials, I can't see the projects; my browser returns an error, and I can't access the projects through the Desktop a...

Kostas · 1160 · 1 ·Sep 6, 2024 0

Mockplus Cloud

Can Mockplus be used for team collaboration on UI/UX projects? Hi,I seeks to understand whether Mockplus, a design and prototyping tool, has features that enable multiple team members to work together on the same UI/UX projects. Collaboration in this context coul...

jimmyjac16 · 544 · 1 ·Dec 22, 2024 0

Skech app closes unexpectedly when I try upload a design Hi, could you help me with...When I try to upload a design from the Sketch Mockplus plugin, the program closes unexpectedly and all plugins are disabled.I have installed the latest version of the Mock...

Admin · 2984 · 1 ·Feb 21, 2024 2

Photoshop Mockup plugin. Hello, I have a question about using two plugins in Photoshop: Remini for enhancing photo quality and Mockup for creating mockups. I've tried using both of them together recently, but I encountere...

sophiajames4834 · 4322 · 0 ·Sep 5, 2023 1

Is Mockplus compatible with Adobe XD or Sketch? Could you please provide more information about Mockplus's compatibility with widely used design formats and tools such as Sketch or Adobe XD? How does Mockplus facilitate a smooth integration wit...

rahulsinr6332 · 4092 · 1 ·Aug 10, 2023 0

How to exit from annual subscription？ How to exit from annual subscription？

Foxtail · 5006 · 0 ·Dec 28, 2022 0

Linked clone UI from Figma To better utilize from Figma UI to Mockuplus we facing a major problem to do a user flow. Cuz quite a lot UI need a same UI and doing different flowDoes mockuplus be able to do a linked clone, so when...

Kira Tien · 5646 · 8 ·Sep 28, 2022 1

Classic

Cannot open Mockplus Classic on Dell XPS Hello,After I installed Mockplus Classic on my Dell XPS, I tried opening it. However, an error message appears: "App is not optimized for your PC"I tried reinstalling, but no luck.What's...

marieprimmer874 · 1268 · 1 ·Jul 4, 2024 0

After the arrangement is completed, a strange window pops up After I changed to a new computer, I installed it, but on the login screen, the window became very weird.I tried to find a reasonable hidden button, and then I was able to run out of the page below, b...

terrymk2 · 2372 · 2 ·May 12, 2024 0

mockplus installation Can i install mockplus on MAc?

zermasroor1234 · 2932 · 1 ·Feb 18, 2024 0

Failed to Load Data Error We are receiving the following error on all of our sync'd projects at run.mockplus.com:Sorry, failed to load data.Error: Failed to load data. Please check your network connection. It is recom...

twhittaker · 4315 · 1 ·May 21, 2023 0

run.mockplus links error All of our shared mockplus - run.mockplus.com - links are getting a 502 Bad Gateway. This has been happening all day and is impacting business - I emailed but have not received an answer. Please...

twhittaker · 5600 · 1 ·Jun 13, 2022 1

Delete account I want to delete my account. Please assist with this.

C · 5770 · 2 ·Jun 2, 2022 0

Mockplus DT

Recruiting freelancer What’s the best way to connect in with fellow Mockplus users. Wanting to engage with a freelancer on here to build out a POC example for a start up

tjaitken123 · 4316 · 0 ·Nov 1, 2023 0

Mockplus DT editor is unable to loading, how to process? Please anyone help. Mockplus DT editor is unable to loading, how to process? Please anyone help.

cgartist2218 · 3981 · 1 ·Jun 9, 2023 0

FAQ

Cannot reset my password Hello, I forgot my account password and wanted to reset it. Your website mentioned I would receive a password reset email to do so. But, I didn't receive any email till now. What should ...

Peyton K · 7630 · 0 ·Jan 5, 2021 0

Cloud vs Classic, What's the difference? Which one to choose? Hello guys, I'm a bit confused here, what's the difference between Mockplus Cloud and Mockplus Classic? I know that one is on the cloud and the other is a desktop app. I'm ...

Oliver M · 7619 · 1 ·Jan 5, 2021 1

Issues Exporting Images from Mockplus - Need Help! Hello Mockplus Community,I hope you're all doing well. I'm reaching out because I'm experiencing some problems with exporting images from Mockplus. I've been working on a design projec...

Alexbhatti99 · 1285 · 1 ·Jul 28, 2024 1

Designing for Accessibility: Tips and Best Practices Accessibility is a crucial aspect of modern design that aims to make digital products and services more inclusive and user-friendly for people with disabilities. In this topic, let's discuss some ...

aiphoto155 · 6590 · 0 ·Apr 17, 2023 3

How can I delete my account? I created an account with basic plan to try mockplus after that I don't use it anymore, so I want to delete my account, but I don't see any instructions to do it.Can I help me, please?

al221610287 · 7019 · 0 ·Mar 24, 2022 1

How can I cancel my subscription? Hey, Is there a way to cancel my subscription? I'm a freelancer and don't get paid all the time. So, an annual subscription seems not so good for me and I just want to pay it manuall...

JulieyMo0 · 7015 · 0 ·Jan 5, 2021 3

Contact us